MGBA - Midland Group Business Advisors

Practical advice from the independent experts

0333 444 8522
practical-advice@ukba.co.uk
  • Google+
  • LinkedIn
  • Twitter
Members Area

Navigation

  • Home
  • Benefits to Businesses
    • General Data Protection Regulation
    • Marketing
    • Business Fundraising
    • Selling Your Business
    • Intellectual Property
    • Sustainability and Environmental Impact
  • Downloads
    • E-books and White Papers
    • Newsletters
  • News
  • Who We Are
    • Business Advisors
    • Local Groups
    • Our Mission and Vision
    • Join Us as a Business Advisor
  • Contact

Income Protection Provider

October 14, 2015 By

Products and issues: The company is one of the UK’s leading financial protection insurers; they sell Income Protection, Critical Illness cover and Life Insurance. They employ around 1000 people in administration and sales offices around the country. In 2010 new sales were up by over 20%.

Background: Successful and well respected by customers and the industry. Growing the business in 2011 and onwards required even more focus in a challenging economic climate.

Problem: Employees struggling to cope with increasing demands and workloads. Everyone was very busy and working hard but it was identified by the internal Learning and Development (L and D) team that some teams and key personnel found it difficult to keep all the ‘plates spinning’ and, if appropriate, which ones could be dropped.

Solution: Following discussions with the L and D team and a number of business managers, we designed and delivered half day workshops focused on key principles – clarity of goals and applying on a daily basis, prioritising and planning. This was supported by individual follow-up sessions in the workplace to ensure the principles were applied effectively to their role. The follow-up session was also used to help them use Outlook (organisational tool used by the whole organisation) more effectively in their day-to-day work. This programme was delivered to key teams – Sales, Marketing and Customer Services – and open workshops for individuals from different parts of the organisation.

Results: Programme is ongoing, but results and feedback so far indicate a 15-20% increase in productivity. Additional benefits are teams working in a consistent manner, feeling more ‘in control’ and generally less pressurised employees.

This programme was developed for a corporate organisation but the principles and personal coaching are relevant for all sizes of organisation and employees.

  • Home
  • Benefits to Businesses
  • Downloads
  • News
  • Who We Are
  • Contact

Copyright © 2021 · Dynamik-Gen On Genesis Framework · WordPress · Log in

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.Accept Read More
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.