304, 2017

Why you should get emotional about your service

Why you should get emotional about your service

Everybody has a story to tell about his or her service experiences at the extremes of good or bad irrespective of whether they’re a provider or receiver of that service interaction.

When what’s behind the story is a well or badly designed process, supported by an IT platform that […]

2703, 2017

Auto Enrolment

Auto Enrolment
You thought it was over … but it’s not.

Most employers will by now have completed the auto-enrolment process for their employees.   The majority of employees will now be part of a pension scheme but some will have opted out.

There is an obligation on the employer to undertake an automatic re-enrolment process every three years.   […]

1804, 2016

Quality Accreditations

Quality Accreditations 
Practical Hands-on Help

We can offer assistance to companies wishing to gain accreditation to a specific level of competence. The level of assistance we offer can be from overall project management to assisting your designated person with a practical hand on approach.

Whether it is pressure from your customers, or a desire for companies to improve […]

2903, 2016

How many of your staff throw “sickies”?

How many of your staff throw “sickies” … and how can you stop this?
Most small and medium sized companies don’t manage sickness absences adequately.   At best, they will make a note on a wall chart and grumble about the work lost or having to find cover for their duties.

How many companies measure sickness absence and […]

1602, 2016

Business Turnaround

Are you regularly spending your life taking calls from your creditors because you cannot pay them today?   Have you recently had a County Court Judgement (CCJ) served on you because you haven’t paid someone?   Are you regularly at the limit of your bank overdraft?

Help is at hand.

With our specialist knowledge of working with companies with […]

2502, 2015

Training Needs – Selecting Digital Solutions

Are you about to select a digitally based solution for your organisation?

For making the best choice, make sure you have done your homework before talking to any of the potential suppliers.

Packaged solutions are perceived as the most cost effective solutions  but very few people appreciate the pros and cons of bespoke v’s package solutions. Simple, […]

2502, 2015

SMART Grants for Science, Engineering and Technology Companies

Smart is a Technology Strategy Board scheme offering funding to single UK-based small and medium-sized enterprises (SMEs) to engage in R&D projects in the strategically important areas of science, engineering and technology, from which successful new products, processes and services could emerge.

The Smart scheme will support R&D projects which offer potentially significant rewards and could […]

2502, 2015

R and D Tax Credits

If you pay corporation tax you may be entitled to R & D Tax Credits. If your business undertakes any form of research or development which can include internal processes as well as service and product development then the costs incurred in this activity can be offset against Corporation Tax (subject to qualifying conditions.) Currently […]

2502, 2015

MGBA provides manufacturers access to grant funding.

The Government backed Manufacturing Advisory Service has funding available for growth projects for manufacturers. This funding, which needs to be matched on a 50-50 basis by funding from the manufacturer, provides up to £3000 per project and up to three projects per year will be accepted (Terms and conditions apply)
Activities that can be part funded […]